On request, this document outlining information handling will be available to any customer or person whose records are held by IVD Australia. Questions regarding privacy should be directed to the Chief Executive Officer
Members and their employees have the right to view any personal data stored on them. Members have the opportunity to request removal from the contact database at any time or to refuse marketing material and other communications.
Collection of Personal Information
IVD Australia will only collect information that is used to conduct our business functions or activities.
This includes the following details:
- Name, title and position description
- Business address, business phone, fax and e-mail
- Personal data/interests related to specialised marketing programs
Personal information that is not required for business is not collected and sensitive information or government identifiers are not collected or recorded.
Automated Data Collection
Data that in some way identifies the user is gathered during interactions with the IVD Australia website in the following circumstances:
It is a necessary part of visiting any website, including the IVD Australia site, that the user's web browser provides the machine's identity (its IP address) to the web-server, so that the server can address the reply to the correct machine. In addition, the browser type and operating system are provided.
Navigation and Click-Stream Data
Browsing any website, including the IVD Australia website, generates a trail of the pages that are visited, and the time apparently spent displaying each page.
Data Storage, Use and Disclosure, and Retention
All personal data described in the preceding section is stored in transmission logs and archived for a period that that is yet to be determined but is likely to be at least 12 months and quite probably 7 years.
The data is used by IVD Australia site software and by staff involved in the IVD Australia operation only for:
website and system administration, including monitoring to prevent security breaches;
customisation of the website to the user's needs; and,
evaluation, research and development
IVD Australia will conduct a yearly review of all records in order to identify those Members and Stakeholder not contacted within the last 12 months.
The security of the data is ensured through implementation of the following:
- Prevention of hacking - no external connection to server. All external communications occur through a router equipped with a firewall.
- Prevention of manipulation of data - all access to member data is password protected.
Data will not be disclosed to another organisation within the same or any industry for commercial use.
We seek feedback from our users in order to improve the service offered by the site. Answering feedback questions is voluntary and does not in any way affect your access to the IVD Australia site. IVD Australia will not disclose this feedback to any third party other than as required by law.